What is your baggage allowance?
Nature Air permits between 15 lbs. and 40 lbs. of checked baggage per person, determined by the fare class purchased.
All passengers have the right to check one bag with a maximum size not exceeding 50 linear inches / 127 cm. (length + width + height). Any luggage exceeding weight allowance (determined by fare type) and/or size will be subject to space availability and charged according to the excess luggage fees below. Over-sized luggage or bags exceeding 60 pounds will be charged as cargo and subject to space availability.
The following baggage allowances apply depending on the fare type selected:
Fare Class
|
Checked Bag Allowance
|
| Flex |
40 pounds
|
| Promo |
27 pounds
|
| Loco |
15 pounds
|
Excess luggage must be paid for at the airport prior to travel. The following fees apply:
Excess weight
|
Charge |
1 to 5 pounds
|
$7 |
6 to 15 pounds
|
$20 |
16 to 30 pounds
|
$40 |
31 to 60 pounds
|
$60 |
All passengers may bring one piece of carry on luggage as long as it does not exceed the 10-pound weight limit and a maximum size not exceeding 33 linear inches / 84 cm. (length + height + width). Any carry - on luggage exceeding the maximum weight and/or size will be considered and charged as excess luggage.
For passengers exceeding their baggage allowance, please allow extra time at the airport to pay the excess. Our check in facilities will close 20 minutes prior to the scheduled departure time of the flight. Passengers who fail to complete check in procedures by this time will not be able to travel.
Our baggage allowance policy is designed to accommodate both international and weekend travelers with varied baggage needs.
As a service to those traveling Nature Air, we offer secured luggage storage at the airport in San Jose. Leave us your dirty boots and rain gear and go have fun on the beach!
Sporting equipment, such as surfboards, are subject to space and charged an extra fee of $40 per flight.
Remember, all luggage is subject to space availability and cannot be guaranteed transfer on the same flight as the ticketed passenger.
The following items CANNOT be carried in your hand baggage:
- Toy or replica guns (plastic or metal)
- Sling shots
- Household cutlery
- Knives with blades (of any length)
- Razor blades
- Tradesmen tools
- Darts
- Scissors
- Knitting needles
- Sporting bats
- Billiards, pool cues
- Hypodermic syringes
If you have a medical reason that means you need to inject during the flight you are permitted to carry syringes in the cabin. But you might be asked to produce medical evidence such as a doctor's letter when you check in or at security screening. The letter should be kept with you at all times.
Other dangerous articles that cannot be carried
For safety reasons, dangerous items such as those listed below must not be carried in your carry-on or checked baggage (list includes but is not limited to):
- Cigarette lighters/matches (not permitted in carry-on baggage to any destination)
-
Compressed gases - refrigerated, flammable, non-flammable and poisonous such as butane, oxygen, liquid nitrogen, aqualung cylinders
- Corrosives such as acids, allis, mercury and wet cell batteries
- Explosives - Fireworks, flares, sparklers or other explosives
- Flammable liquids and solids such as lighter fuel, paints, thinner and firelighters
- Radioactive materials
- Briefcases and attached cases with installed alarm devices
Oxidizing material such as bleaching powder, peroxides
Weapons such as disabling sprays e.g. tear gas, mace, pepper spray
-
Firearms and a limited quantity of ammunition may be carried subject to proper packaging but you must contact us in advance
-
Poisons and infectious substances such as insecticides, weed killers and live virus materials
-
Other dangerous articles such as magnetized material, offensive or irritating materials
Many of these listed articles can be carried as air Air Cargo, provided they are packed in accordance with Air Cargo regulations
Surf Boards
-
We do not accept surf boards under Nature Air responsibility. Nature Air will do its best effort to send it on your flight or any other available Nature Air flight to your destination.
-
Nature Air cannot transport surf boards to locations outside of the airport and only will provide air transport to our regularly scheduled routes.
-
Surf boards bigger than 6.6 feet require the purchase of 3 additional seats due to space limitations.
-
Confirmation can only be given on day of departure and at gate and no reservations are accepted.
Bikes
-
We do not accept bikes if not in a proper protective bag.
-
All bikes are subject to space and weight availability.
- Wheels must be deflated for transportation.
- Only one bike per flight and per bag.
- Confirmation can only be given on day of departure and no reservations are accepted.
Longboards and Kayaks are not accepted at all, due to space restrictions.
Special Assistance
Passenger Mobility at the Airport: Our Customer Service Department will be happy to arrange for a Nature Air representative to help you at the airport.
All wheelchairs, canes, crutches, walking frames and any other mobility aids or medical equipment are carried free of charge and not as part of your normal baggage allowance. A wheelchair is available at the Pavas Airport and the Liberia Airport only.
Electric wheelchairs are not permitted at this time due to local Civil Aviation Regulations.
Please advise
customer@natureair.com of the type of wheelchair you're using to help our airport staff prepares for loading and storing it.
« Back to Baggage